Shipping Policy

Last updated: (add date if required)


Shipping Locations

We currently ship our products across India.


Order Processing Time

  • Orders are processed within 1–3 business days

  • Orders placed on Sundays or public holidays will be processed on the next working day


Delivery Time

  • Estimated delivery time is 5–10 business days, depending on the delivery location

  • Delivery times may vary due to courier delays, weather conditions, or unforeseen circumstances


Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout

  • Free shipping offers, if available, will be clearly mentioned on the website


Address Accuracy

Customers are responsible for providing accurate and complete shipping details.
primale.shop is not responsible for delays or failed deliveries caused by incorrect address or contact information.


Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS.


Delivery Issues

If your order is delayed or not delivered within the estimated time, please contact us at:
📧 primale21@gmail.com
📞 033 4067 2002

Owner Name: Omar Kumar Maraj
Email: primale21@gmail.com
Mobile: 033 4067 2002
Address:
8/1, Loudon Street,
Elgin, Kolkata,
West Bengal – 700017, India